The Wine Society (TWS) is in equal parts inspiring and frustrating. Unique in the mail order landscape, the Society is a co-operative that doesn’t pursue the profit principle. It exists in stark contrast to the behemoth that is Direct Wines and the UK consumer is all the better for it.
I’ll declare my association right from the start. I worked for The Wine Society a couple of years back, project managing their move to a new web platform. They are located in the Hertfordshire ghetto of Stevenage (Lewis Hamilton grew up here, learning to drive fast to enable a quick exit), the working culture is akin to that of a state run company in a command economy. However, there is something safe and reassuring about the business and my sixth month contract ended up resulting in a two year stay.
The Business is run by a Committee of elected members but, as in any self preserving “democracy”, the election rules are designed to protect the status quo so don’t imagine that by becoming a member you’ll get a shot at the board.
But the wine is simply fantastic, at every level. The buyers have a greater degree of freedom than in any other business ofcomparable size or greater. Couple that with the fact that they are not just looking to make a quick buck and you get a merchant that fosters great relationships with growers (not seeking to beat them into submission on price) and delivers interesting and often challenging wine to its customers.
The best way to get the most out of TWS, is to join the “Wine Without Fuss” subscription scheme. Basically,
Is this bottle small or is the glass bloody huge?
you set up a direct debit and you receive a regular supply of wine. You choose the case style, price points and the months you want it delivered. It’s a far more flexible scheme than those run by Laithwaites (buying from Laithwaites, you can’t help think you’re buying from a business model than a wine merchant) and often, the cases contain the most interesting wines that the Society gets its hands on – small parcels, one off buys etc.
TWS has also made great strides in the accessibility of their Fine Wine range with Shaun Kiernan doing a great job in giving customers really interesting offer such as the recent Ridge Wines mixed case.
TWS is a heritage brand and as such you are buying into a part of a British stuffiness that I usually recoil from. TWS certainly has its faults. It’s still disappointing that they don’t embrace community more than they do – you get no sense of being part of a Society, they have an old fashioned approach that dictates that the Brand is the endorsement and that the customer is subservient.
As a result they refuse to unleash the web as a communication tool in the same way that, for instance, Berry Brothers has done. However, I’m confident that they’ll get there in the end and that one day they can find a way to unleash the more progressive instinct that certainly exists amongst the rank and file.
To join the Society you have to fork out £40 or a lifetime membership (one off cost). There’s some nonsense when joining about your application being approved by a committee (it isn’t- the company does not do any checks on you, it’s just a brand construct to create the concept of exclusivity) so you’ll have to wait a couple of weeks until your Share Number and members pack is issued.
To get a taste of the offers the Society is currently pushing take a look here.
